Phoenix Club Access

We’re looking forward to welcoming you to The Phoenix Club.

Here is all the information you might need to get the most out of your hospitality experience at the London International Horse Show.

Driving and Parking
PLEASE BE AWARE THAT ExCeL IS NOW IN THE ULTRA LOW EMISSION ZONE. YOU MAY NEED TO PAY TO ENTER THIS ZONE IF COMING BY CAR. CHECK YOUR VEHICLE REGISTRATION NUMBER HERE TO FIND OUT MORE.

If you have a Phoenix Club Parking Pass, it is for a VIP space in Orange Car Park 2. The Parking map is on the reverse of your parking pass, but is available HERE if you need it.

If you’re arriving via the M11, the North Circular (A406) or the A13, as you get closer to ExCeL you’ll pick up signs for Royal Docks, City Airport and ExCeL London. If you’re using satellite navigation please enter the postcodes below.

E16 1XL – if you are travelling from the West to ExCeL from Blackwall Tunnel, Limehouse Link, A12 or Central London.

E16 1FR – if you are travelling from the East to ExCeL from the M11, A13 or into London from the east. We reccommend using the East Entrance if you can.

You can find further information about driving to and parking at ExCeL here.

Train / Tube / DLR
ExCeL London is connected to London Underground and London Overground by DLR (Docklands Light Railway) which is a part of the London Underground network. The Jubilee Line and the DLR are the quickest routes to ExCeL London. Visitors to the Horse Show should alight at the Prince Regent Station on the DLR. Trains pull up at a covered walkway leaving visitors with less than two minutes to walk to the entrance.

For further information on Tube and DLR travel please click here.
For further information on National Rail travel please click here.

Air Travel
ExCeL London is located in very close proximity to London City Airport. All other London airports are well connected to the venue. Further information may be found here.

River and Cable Car
Why not take the scenic route to ExCeL London by river or cable car? If you travel by boat you can take in some of the best views of the capital’s most popular landmarks including Big Ben, the London Eye, The Tower of London, St Paul’s Cathedral and The 02. The route is serviced by MBNA Thames Clippers.

The UK’s first urban cable car, known as the Emirates Air Line, connects ExCeL London to the 02 and North Greenwich tube station. On the cable car you can sit back, relax and enjoy stunning aerial views of London from 90m above the River Thames.

For more information on boat and cable car travel click here.

If coming from the Car Park, ascend to Ground Level and enter the Boulevard at the Main Show Entrance.

Follow the Boulevard and enter the North Hall through Entrance N8 where you will find The Phoenix Club Reception.

Your VIP Seating Area is shown in orange on the map below.

Phoenix-Club-Access

Please see the opening times for each day below. For specific timings, please see the Show Programme.

THURSDAY 16th DECEMBER
7.30am Doors Open
8.00amStart of Morning Session
9.30amShopping Village Opens
12.00pmStart of Afternoon Performance
4.35pmEnd of Afternoon Performance
6.00pmStart of Evening Performance
10.05pmEnd of Evening Performance
FRIDAY 17TH DECEMBER
8.30amDoors Open
8.55amStart of Morning Session
9.30amShopping Village Opens
11.50amStart of Afternoon Performance
4.40pm End of Afternoon Performance
6.00pmStart of Evening Performance
10.35pmEnd of Evening Performance
SATURDAY 18TH DECEMBER
9.30amDoors Open
9.30amShopping Village Opens
10.15amStart of Morning Session
12.00pmStart of Afternoon Performance
4.20pmEnd of Afternoon Performance
6.00pm Start of Evening Performance
10.10pmEnd of Evening Performance
SUNDAY 19TH DECEMBER
9.30am Doors Open
9.30amShopping Village Opens
10.00amStart of Morning Session
12.00pmStart of Afternoon Performance
4.40pmEnd of Afternoon Performance
6.00pmStart of Evening Performance
10.05pmEnd of Evening Performance
MONDAY 20TH DECEMBER
8.30am Doors Open
9.30amShopping Village Opens
8.55amStart of Morning Session
12.00pmStart of Afternoon Performance
3.20pmEnd of Afternoon Performance
6.00pmStart of Evening Performance
10.15pmEnd of Evening Performance

The Phoenix Club Menu

Salad and Cold Plates
Warners Lemon Balm Gin Cured Salmon, Pickled Shallot, Fennel and Kholrabi, Radish, and Cold Pressed Rapeseed Oil with Lemon
Butternut squash, Sprouts, Green beans, Kale, Dried Cranberries, Pumpkin seeds, Almonds, Olive Oil Dressing (Vegan)
Smoked Duck breast, Cranberry Relish, Curly Endive and Clementine
Crushed Samosa, Spinach and Lightly Curried Potato, Spiced Seed Mix, Raita and Pomegranate (Vegan)

Cheese and Charcuterie Station
Suffolk Chorizo, Venison Salami and Suffolk Rosemary Salami
Cenarth Brie, Black Bomber Cheddar, Kidderton Ash Goats Cheese and Colston Bassett Stilton
Green Tomato Chutney, Cornichons, Dried Apricots and Charcoal Biscuits

Hot Plates – Chef Station
Braised Lamb with Celeriac Puree and Buttered Leeks
Pan Fried Salmon, Dill Sauce, Toasted Almond and Lemon
Tandoori Cauliflower, Spinach and Cauliflower Leaves, Spiced Potato, Bombay Seeds (VG)
Potato Gratin White Wine and Reblochon Cheese (V)

Mini Dessert Station
Tate and Lyle Treacle Tartlet (V)
Apricot and Almond Sponge Tartlet (V)
Chocolate and Salted Caramel Tartlet (V)
Cherry Bakewell (V)
Spiced Apple and Cranberry Christmas Crumble Pot, Vanilla Custard (VG) (NGCI)
Chocolate Panna Cotta with Preserved Strawberry Compote
Lemon Posset with Shortbread (V)
Almond and Chocolate Madeleine with Candied Citrus (VG) (NGCI)

Download the Menu

Food is not permitted in the arena at any time. Drinks are permitted in plastic containers but glass is prohibited at all times.

To avoid disrupting other visitors and competitors, during competitive classes moving in and out of seating is only permitted at the beginning and end of a round.

16th December (Thurs)

Highlights - Morning Session
  • Class D1 – THE FEI DRESSAGE WORLD CUP™ (SHORT GRAND PRIX) supported by Horse & Hound
Highlights - Afternoon Performance
  • Class 2 - EXTREME DRIVING supported by Karen and Hugh Scott-Barrett
  • The Kennel Club Large ABC Jumping Grand Prix
  • Shetland Pony Grand National
  • Musical Ride of The Household Cavalry Mounted Regiment
  • International Display - Santi Serra
  • Class 3 – THE SANTA STAKES
  • Christmas Finale Prize Giving
Highlights - Evening Performance
  • Class 4 – THE CHRISTMAS PUDDING SPEED STAKES
  • The Kennel Club Large ABC Agility Stakes Final
  • Shetland Pony Grand National
  • Musical Ride of The Household Cavalry Mounted Regiment
  • International Display - Santi Serra
  • Class 5 – THE LE MIEUX PUISSANCE
  • Christmas Finale Prize Giving
Read more

17th December (Fri)

Highlights - Morning Session
  • Class 6 – TWO PHASE
  • Class 7 - SERVICES JUMPING CHAMPIONSHIP
Highlights - Afternoon Performance
  • Class 8 – THE FEI DRIVING WORLD CUPTM presented by Martin Collins Enterprises by Eurofip International
  • The Kennel Club Small Jumping Grand Prix
  • Shetland Pony Grand National
  • Musical Ride of The Household Cavalry Mounted Regiment
  • International Display - Santi Serra
  • Class 9 – THE CHAMPAGNE-TAITTINGER IVY STAKES
  • Christmas Finale Prize Giving
Highlights - Evening Performance
  • The Kennel Club Small Agility Stakes Final
  • Shetland Pony Grand National
  • Musical Ride of The Household Cavalry Mounted Regiment
  • International Display - Santi Serra
  • Class D10 – THE FEI DRESSAGE WORLD CUPTM (FREESTYLE TO MUSIC) supported by Horse & Hound
  • Christmas Finale Prize Giving
Read more

18th December (Sat)

Highlights - Morning Session
  • Kennel Club Large Agility Semi Finals
Highlights - Afternoon Performance
  • Class 11 - THE LE MIEUX SIX BAR
  • The Kennel Club Large Jumping Grand Prix
  • Shetland Pony Grand National
  • Musical Ride of The Household Cavalry Mounted Regiment
  • International Display - Santi Serra
  • Class 12 - THE GLOBAL HERBS SNOWFLAKE STAKES
  • Christmas Finale Prize Giving
Highlights - Evening Performance
  • Class 13 – FEI DRIVING WORLD CUPTM presented by Martin Collins Enterprises by Eurofip International
  • The Kennel Club Large Agility Stakes Finals
  • Shetland Pony Grand National
  • Musical Ride of The Household Cavalry Mounted Regiment
  • International Display - Santi Serra
  • Class 14 – THE LONGINES CHRISTMAS CRACKER
  • Christmas Finale Prize Giving
Read more

19th December (Sun)

Highlights - Morning Session
  • The Kennel Club Intermediate Agility Stakes Semi Finals
Highlights - Afternoon Performance
  • Class 15 – THE EQUINE RESCUE SERVICES MINI STAKES
  • The Kennel Club Intermediate Jumping Grand Prix
  • Feeds Shetland Pony Grand National
  • Musical Ride of The Household Cavalry Mounted Regiment
  • International Display - Santi Serra
  • Class 16 – THE LONGINES FEI JUMPING WORLD CUPTM
  • Christmas Finale Prize Giving
Highlights - Evening Performance
  • Class 17 - THE VOLTAIRE DESIGN MINI STAKES
  • The Kennel Club Intermediate Agility Stakes Finals
  • Shetland Pony Grand National
  • Musical Ride of The Household Cavalry Mounted Regiment
  • International Display - Santi Serra
  • Class 18 – THE MARTIN COLLINS ENTERPRISES BY EUROFIP INTERNATIONAL CHRISTMAS TREE STAKES
  • Christmas Finale Prize Giving
Read more

20th December (Mon)

Highlights - Morning Session
  • The BSPS Ridden Mountain and Moorland Championship sponsored by LeMieux – Preliminary
  • Class 19 – THE VOLTAIRE DESIGN UNDER 25 CHAMPIONSHIP – WARM UP
Highlights - Afternoon Performance
  • Class 20 – THE GS EQUESTRIAN PONY CLUB MINI-MAJOR
  • The BSPS Ridden Mountain and Moorland Championship sponsored by LeMieux - The Final
  • The Kennel Club Medium Jumping Grand Prix
  • Shetland Pony Grand National
  • Musical Ride of The Household Cavalry Mounted Regiment
  • International Display - Santi Serra
  • Class 21 - THE MISTLETOE SPEED STAKES
  • Christmas Finale Prize Giving
Highlights - Evening Performance
  • Class 19 – THE VOLTAIRE DESIGN UNDER 25 BRITISH CHAMPIONSHIP
  • The Kennel Club Medium Agility Stakes Finals
  • Shetland Pony Grand National
  • Musical Ride of The Household Cavalry Mounted Regiment
  • International Display - Santi Serra
  • Class 22 – THE LONDON GRAND PRIX
  • Christmas Finale Prize Giving
Read more

Feel free to explore the Show. We have an extensive Shopping Village in the South Hall, crammed with a huge variety of equine goodies and Christmas treats – perfect for a bit of last-minute shopping for that special person in your life.

LIHS-Show-Plan-2021-v13

We very much look forward to welcoming you to The London International Horse Show. With lots of action happening, we have put together a list of top tips to help make your day as enjoyable as possible!

SHOPPING

No visit to the London International Horse Show is complete without some serious Christmas shopping and with more than 200 stands there is plenty to choose from!

If you are looking for something specific, or have a query about your visit, make sure to visit our Show Information Desk. Our staff will be on hand to answer all your questions.

The Pony Club runs a Shop & Drop facility which provides a place where you can leave all your Christmassy purchases, so that you don’t need to take your bags into the Club. You can leave your shopping there for a small donation and all proceeds go directly to The Pony Club. Find it in the Boulevard to the right of Entrance N11.

WATCHING THE PERFORMANCE

With amazing international displays and world-class competition, each performance offers something special.

For the full details of your performance and all timings please check out the Show programme.

At the Show we will occasionally be making announcements with important information throughout the venue by loudspeaker. Please listen out for these as they may be about last-minute timing changes or other key information.

You are free to come and go as you please to The Phoenix Club. However, please be aware of those seated around you. The seating stewards will not allow you to leave or return in the middle of a jumping round, dressage test or a display as this can disrupt other guests and the riders.

FOOD is NOT allowed in the seats. Drinks are only allowed in plastic containers.

Video recording and/or flash photography is strictly prohibited in the arena whilst performances are taking place; this is for the safety of horses and riders.

Once the performance is over, our Stewards always work to ensure you can leave as quickly as you would like; please listen to their instructions.

FOOD AND DRINK

Your Phoenix Club wristband allows you access to the rolling buffet in The Orangery at your convenience, so feel free to come and go as you please.

Food is not allowed into the arena seating areas.

Please be aware that only plastic cups or bottles are allowed into the arena; glass is not permitted.

FACILITIES

Cloakroom and Luggage Storage
There is a cloakroom and luggage storage facility at the entrance to the show where you can leave your items for a £1 charge. There is also a Shopping Drop-Off facility located to the right of Entrance N11 in the Boulevard which is run by The Pony Club. The Drop-Off facility runs throughout the day.

Toilets
There are toilet facilities throughout the halls which will be well signposted; these include facilities suitable for those with disabilities.

Medical Facilities
You can approach any of the ExCeL team who will help you with a medical emergency or go to Level 0 on the Boulevard and down the stairs by N4/S4.

WiFi
At ExCeL there is free, fast WiFi which is suitable for browsing, social media and email. When you arrive at the venue, you just need to sign into ‘ExCeL FREE Wif-Fi’.

Lost Property
ExCeL works with its property partner, NotLost, to reunite you with your lost items. If you think you’ve lost something at ExCeL London please compelte the form here.

We welcome disabled visitors to The London International Horse Show.

All public entrances allow for access by wheelchair via low gradient ramps and an automatic door. Once inside the venue, all floors are level offering unobstructed access.

Please be aware that bag searches will be in operation so we advise leaving an extra 15 minutes to enter the venue and go through security. This is for the safety of all our visitors and staff and we thank you for your understanding.

Both The London International Horse Show and ExCeL London are looking forward to welcoming you to a safe and secure event this Christmas!

We are making every effort to provide a safe environment for all of our visitors. This includes ensuring there are wide aisles to reduce crowd density and improve attendee flow. There will also be multiple entrances which will enable management of queues. There will be hygiene reminders to regularly wash hands throughout the venue and there will be an enhanced cleaning regime during Show-open periods and, finally, contactless payment will be encouraged.

We can all play our part in keeping each other safe, so we are asking that everyone aged 18 years and over entering ExCeL shows one of the following as part of our COVID pass check:

  • Proof of having had two doses of the COVID-19 vaccine at least 14 days before attending
  • Presence of COVID-19 antibodies
  • Evidence of a negative Lateral Flow Test (email / text) result within 48 hours of the event

This will be a quick visual check at the point of entry to the venue and no personal data will be recorded or stored. If you are a UK resident you can show your vaccination status via the NHS COVID Pass on the NHS App (or paper copy). International visitors can show equivalent proof from their home country. If you would like to know more about how you can demonstrate your COVID status please click here.

Since we are all doing our best to limit the spread of the virus, we ask all visitors to please be respectful of other people and do not attend if:

  • You feel unwell, including a high temperature, new continuous cough and/or a loss of, or change to, your sense of smell or taste
  • You are isolating or have been asked to by a government test and trace service
  • You have been in close contact with anyone who has COVID-19 or anyone who has been showing symptoms

While face masks are no longer mandatory, you are encouraged to wear one in the public areas of the venue such as the main concourse and the washroom facilities.

For further information, please visit: ExCeL’s Visitor Information Page.

Nearer the event the Show will publish a Covid Code of Conduct and Frequently Asked Questions around COVID-19.

We will regularly update this page in accordance with Government advice.