Ticket Queries

Olympia, The London International Horse Show is still on track to take place from Wednesday 16th to Monday 21st December. As a result of Covid-19, we are currently consulting government and event industry guidelines and working with the venue and the International Equestrian Federation (FEI) to ensure that all of our visitors are safe.

In advance of going on sale we will notify everyone interested in visiting the Show this year by email, on the website and through social media. If you would like to receive notifications by email, please sign up to our eNewsletters here.

Once we have gone on sale and you have booked your tickets online you should receive a confirmation email.  If you have not received a confirmation email please request one by clicking here and using the ‘forgotten details’ option. Tickets should arrive roughly 3-4 weeks before the show, if yours have not arrived please track your tickets here.

If you need to change the delivery address for your tickets please log in to your ticket account here and follow the instructions. All you will need is your booking reference number and either your post code or card details.

All overseas tickets will be sent up to 6 weeks before the show. Any orders made after this time will be left for ticket collection at the venue, or can be sent to a pre-arranged UK address.

If you are having problems with your tickets unfortunately currently the Box Office call centre is not open however when it opens the number to call is 0844 995 0995 (calls cost 7p per minute plus network extras) or click here to log in to your account and click ‘chat online’, or email info@londonhorseshow.com quoting your booking reference.