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Top Tips for Your Visit


No visit to the London International Horse Show is complete without some serious Christmas shopping and with more than 200 stands there is plenty to choose from!
If you are looking for something specific, or have a query about your visit, make sure to visit our Show Information Desk. Our staff will be on hand to answer all your questions.

The Pony Club runs a Shop & Drop facility which provides a place where you can leave all your Christmassy purchases, so that you don’t need to take your bags into the Club. You can leave your shopping there for a small donation and all proceeds go directly to The Pony Club. Find it at Stand T099 in the Shopping Village.

Watching The Performance

With amazing international displays and world-class competition, each performance offers something special.
For the full details of your performance and all timings please check out the Show programme.
At the Show we will occasionally be making announcements with important information throughout the venue by loudspeaker. Please listen out for these as they may be about last-minute timing changes or other key information.
You are free to come and go as you please. However, please be aware of those seated around you. The seating stewards will not allow you to leave or return in the middle of a jumping round, dressage test or a display as this can disrupt other guests and the riders.
FOOD is NOT allowed in the seats. Drinks are only allowed in plastic containers.
Video recording and/or flash photography is strictly prohibited in the arena whilst performances are taking place; this is for the safety of horses and riders.

Once the performance is over, our Stewards always work to ensure you can leave as quickly as you would like; please listen to their instructions.

Food and Drink

We very much look forward to welcoming you to the London International Horse Show. With lots of action happening, we have put together a list of top tips to help make your day as enjoyable as possible!
London’s ExCeL has a huge number of restaurants, bars and cafes located on The Boulevard (the main avenue running through the centre of the building), these are permanent outlets for the venue.
The catering outlets that visitors will see around the show include: The Bagel Factory, Oh My Dog, The Bridge Restaurant, Chop’d (salad, soups, wraps and stews), Costa Coffee, Subway, Chozen Noodle (fast fresh noodles and sushi), Upper Crust (fresh baguettes and tasty coffee), Wrapid (gourmet food in unique flatbreads), E16 Cafe (coffees and pastries). Others on site include Costa, Prime Burger, Nazari (Mediterranean and Middle Eastern Food), Fundi Pizza, Viva! Burrito, and Rotisserie Chicken.
In the Winter Market, also located in the Shopping Village, artisan vans will offer pizza, coffee, deli and pastries, Nazari (Mediterranean and Middle Eastern Food), Engine Hot Dogs and Deep Fried Ice-cream for a treat!
Please note that food is not allowed into the seats in the main arena. Drinks are allowed but only in plastic containers please – no glass.


Cloakroom and Luggage Storage

There is a cloakroom and luggage storage facility at the entrance to the show where you can leave your items for a £1 charge. There is also a Shopping Drop-Off facility located to the right of Entrance N11 in the Boulevard which is run by The Pony Club. The Drop-Off facility runs throughout the day.


There are toilet facilities throughout the halls which will be well signposted; these include facilities suitable for those with disabilities.

Medical Facilities

You can approach any of the ExCeL team who will help you with a medical emergency or go to Level 0 on the Boulevard and down the stairs by N4/S4.


At ExCeL there is free, fast WiFi which is suitable for browsing, social media and email. When you arrive at the venue, you just need to sign into ‘ExCeL FREE Wif-Fi’.

Lost Property

ExCeL works with its property partner, NotLost, to reunite you with your lost items. If you think you’ve lost something at ExCeL London please compelte the form here.
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