Plan Your Visit to ExCeL London

We’ve created a brand new support centre loaded with all the Show and ticket-related questions you might have, so if you can’t find what you’re looking for on the tabs below, head to our support site.
Visit the Support Site

Please see the opening times for each day below. For specific timings, please see the Show Programme.

THURSDAY 16th DECEMBER
7.30am Doors Open
8.00amStart of Morning Session
12.00pmStart of Afternoon Performance
4.25pmEnd of Afternoon Performance
6.00pmStart of Evening Performance
9.55pmEnd of Evening Performance
FRIDAY 17TH DECEMBER
8.30amDoors Open
8.55amStart of Morning Session
12.00pmStart of Afternoon Performance
4.20pm End of Afternoon Performance
6.00pmStart of Evening Performance
10.05pmEnd of Evening Performance
SATURDAY 18TH DECEMBER
9.45amDoors Open
10.15amStart of Morning Session
12.00pmStart of Afternoon Performance
4.10pmEnd of Afternoon Performance
6.00pm Start of Evening Performance
10.00pmEnd of Evening Performance
SUNDAY 19TH DECEMBER
9.30am Doors Open
10.00amStart of Morning Session
12.00pmStart of Afternoon Performance
4.30pmEnd of Afternoon Performance
6.00pmStart of Evening Performance
9.55pmEnd of Evening Performance
MONDAY 20TH DECEMBER
9.30am Doors Open
10.00amStart of Morning Session
12.00pmStart of Afternoon Performance
3.20pmEnd of Afternoon Performance
6.00pmStart of Evening Performance
10.15pmEnd of Evening Performance

There’s a huge range of catering available at ExCeL – from a steak cooked to perfection at The Bridge Restaurant and Bar, to a freshly baked croissant from the on-site bakery E16. The Show will introduce some bespoke catering outlets to perfectly partner the venue’s existing well-known brands within the wide selection of bars, restaurants and eateries. Many outlets will offer vegetarian, vegan and ‘free-from’ options.

Full listings and a guide of the outlets on offer is available here.

Please note that food is not allowed into the seats in the main arena. Drinks are allowed but only in plastic containers please – no glass.

A SEAT WHILST YOU EAT
Whilst we do not allow eating in the arena seating, we are working with our new venue to provide plenty of seating outside the arena where you can settle down and eat the food you have brought with you or food you have purchased at the show.

LOOKING AFTER OUR ENVIRONMENT
ExCeL London strives to look after the environment and has introduced many policies in the past few years. These include:

  • Free water refills
  • Biodegradable or recyclable packaging
  • No plastic straws
  • Reusable coffee cup discount

We very much look forward to welcoming you to The London International Horse Show. With lots of action happening, we have put together a list of top tips to help make your day as enjoyable as possible!

SHOPPING

No visit to the Show is complete without some serious Christmas shopping and with over 200 stands there is plenty to choose from!

If you are looking for something specific, or have a query about your visit, make sure to visit our Show Information Desk. Our staff will be on hand to answer all your questions.
The Pony Club run a Shop and Drop facility which provides a place where you can leave all your Christmassy purchases, so that you don’t need to take your bags into the seating. You can leave your shopping there for a small donation and all proceeds go directly to The Pony Club.

WATCHING THE PERFORMANCE

With amazing international displays and world-class competition, each performance offers something special.

For the full details of your performance and all timings please check out our programme pages closer to the event.
At the Show we will occasionally be making announcements with important information throughout the venue by loudspeaker. Please listen out for these as they may be about last-minute timing changes or other key information.
Everyone needs to stretch their legs and find a cup of tea or glass of bubbles every now and then! However, please be aware of those seated around you. The seating stewards will not allow you to leave or return in the middle of a jumping round, dressage test or a display as this can disrupt other guests and the riders.
FOOD is NOT allowed in the seats. Drinks are only allowed in plastic containers. There are plenty of places outside the arena to sit and eat food either purchased at the show or brought with you.
Video recording and/or flash photography is strictly prohibited in the arena whilst performances are on; this is for the safety of horses and riders.
Once the performance is over, our Stewards always work to ensure you can leave as quickly as you would like; please listen to their instructions.

FOOD AND DRINK

We don’t know about you, but we think that food and drink is a very important part of every day out! Visit our ‘Where to Eat’ section for information on what is available.

Food is not allowed into the arena seating areas. However, there are lots of places outside the arena. where you can sit down, relax and eat.
Please be aware that only plastic cups or bottles are allowed into the arena; glass is not permitted.

FACILITIES

Cloakroom and Luggage Storage
There is a cloakroom and luggage storage facility at the entrance to the show where you can leave your items for a £1 charge. There is also a ‘Shopping Drop-Off’ facility in the Shopping Village which is run by The Pony Club. The Drop-Off facility runs throughout the day.

Toilets
There are toilet facilities throughout the halls which will be well signposted; these include facilities suitable for those with disabilities.

Medical Facilities
You can approach any of the ExCeL team who will help you with a medical emergency or go to Level 0 on the boulevard and down the stairs by N4/S4.

WiFi
At ExCeL there is free, fast WiFi which is suitable for browsing, social media and email. When you arrive at the venue, you just need to sign into ‘ExCeL FREE Wif-Fi’.

Lost Property
ExCeL works with its property partner, NotLost, to reunite you with your lost items. If you think you’ve lost something at ExCeL London please compelte the form here.

We welcome disabled visitors to The London International Horse Show.

All public entrances allow for access by wheelchair via low gradient ramps and an automatic door. Once inside the venue, all floors are level offering unobstructed access.

BOOKING DISABLED TICKETS

The Show has two wheelchair platforms.  If you wish to book a ticket on the wheelchair platform please telephone 0844 8589070.  Separate instructions for ingress and egress will be sent to all of our wheelchair visitors to ensure their safety at the Show.

If you are ambulant disabled (those who are registered disabled but do not require the use of a wheelchair) please book an ambulant disabled ticket.  These can be selected on the pick a seat option when you go into the book your tickets page of this website.

Both the wheelchair platform and ambulant disabled tickets come with one free ticket for a carer.

DISABLED FACILITIES

ExCeL London is able to provide wheelchairs to those in need, free of charge. Wheelchairs can be hired from both ends of the venue. Please speak to one of our security concierge for assistance. Please note that unfortunately we are unable to offer pre-booking for these chairs which will be available on a first come, first serve basis. A form of ID (such as a driving licence, a passport, etc) is required upon hire as a security measure.

There are multiple disabled toilets at the Show, including one on the Prince Regent Walkway at arrival. There are also disabled changing facilities which contain a toilet, sink and hoist. Visitors should contact the Customer Service Desk on arrival.

DISABLED (BLUE BADGE) AND WHEELCHAIR PARKING

There are a number of disabled parking bays that are spread across the car park at ExCeL. They are 5.90m x 3.60m. The orange under-venue car park has a total of 110 disabled parking bays. Any vehicle displaying the disabled blue badge is still required to pay the car park charge of £20 for 24 hrs. The car parking map is shown here and the Horse Show will be located at the East End of the venue. There are lifts from the under-venue car park to the show itself.

With rider signings, famous faces and informative talks, you won’t want to miss out on all the action in the Live Zone this Christmas. Take the opportunity to meet your favourite riders, hear their pearls of wisdom and get their autograph. Some four-legged friends will also be making an appearance.

Where To Go
The Live Zone is located in the shopping village – you can see it on the Show Plan here.

What’s On?
The 2021 timetable is now taking shape. You can see what we have in store on the Live Zone dedicated page.

Afternoon performance tickets include access to the morning sessions (where applicable) and the afternoon performance on that day; evening tickets entitle you to attend the evening performance only.

The London International Horse Show Displays

The Kennel Club Dog Agility
One of Show’s most loved parts is the Kennel Club Dog Agility competition. These take place at each of the performances with different types of classes for each one. For instance you may see the ABC Class (that’s Anything But a Collie) or you may see the small dog pairs relay. Whatever you see, you are in for a great deal of fun, as these wonderful animals race around, over and through the obstacles, wearing their owners out and going hell for leather to be the one with the winning time.

The Shetland Pony Grand National
The Shetland Pony Grand National holds all the excitement of the world famous Grand National horse race on a miniature scale! Shetland Ponies and their riders race around the arena at a fast and furious pace – it really is one of the highlights of the Show. If you are interested in getting involved please visit the Shetland Pony Grand National website.

International Displays
There are two international equestrian displays each year at the Show. The 2021 displays will be announced over the summer.

Dressage
Dressage focuses on the development of the physique of the horse and the harmony between rider and horse. High quality is revealed by freedom and regularity of the paces, lightness and ease of the movements. The horse gives the impression of doing the movements on his own accord because of the small and invisible aids of the rider. In all competitions, the horse has to show three paces: walk, trot and canter, as well as transitions between the paces and transitions within the paces (collection – extension – collection).

At the Show there are two tests, the Grand Prix and the Kur or Freestyle Test to Music. In the Freestyle to Music, the rider can choose the music, the choreography and the sequence of movements that have to be shown. In the Freestyle test, the technical skill and the artistic performance are evaluated. On the artistic part, one of the most important things is that the horse can do all the movements in the rhythm to the music.

Show Jumping
The most important Show Jumping event at The London International Horse Show is the Longines FEI World CupTM Jumping Leg which takes place on Sunday afternoon this year. Another well-known class is The Puissance, which will take place on Thursday evening – it’s great fun as the horses jump higher and higher over the big red wall. The Show Jumping Grand Prix on Monday evening has one of the toughest showjumping tracks of the whole event.

FEI World CupTM Driving and Extreme Driving
FEI World CupTM Driving and Extreme Driving are without doubt the most thrilling face of competitive carriage driving and nowhere is this more keenly apparent than at The London International Horse Show. It has the audience gripping their seats dazzled by the skill of fearless drivers who manoeuvre four galloping horses round a technical course at seemingly impossible speeds. FEI World CupTM Driving is only open to the top 10 ranked drivers in the world, taken from results in the preceding summer outdoor season. Most drivers will have a different team of horses for the winter season as the turns are tighter, the arenas smaller and the excitement more intense!

Christmas Finale
Every year our Christmas finale is especially created for you children in the audience… that is… you, children of all ages! The finale always includes the First Noel, dancing, a very special guest, snow and a lot of fun!

Driving and Parking
The car park at ExCeL has 3070 spaces and is located directly below the venue. Parking costs £20 for up to 24 hours and is pay and display. If you’re arriving via the M11, the North Circular (A406) or the A13, as you get closer to ExCeL you’ll pick up signs for Royal Docks, City Airport and ExCeL London. If you’re using satellite navigation please enter the postcodes below.

E16 1XL – if you are travelling from the West to ExCeL from Blackwall Tunnel, Limehouse Link, A12 or Central London.

E16 1FR – if you are travelling from the East to ExCeL from the M11, A13 or into London from the east.

You can find further information about driving to and parking at ExCeL here.

Train / Tube / DLR
ExCeL London is connected to London Underground and London Overground by DLR (Docklands Light Railway) which is a part of the London Underground network. The Jubilee Line and the DLR are the quickest routes to ExCeL London. Visitors to the Horse Show should alight at the Prince Regent Station on the DLR. Trains pull up at a covered walkway leaving visitors with less than two minutes to walk to the entrance.

For further information on Tube and DLR travel please click here.
For further information on National Rail travel please click here.

Air Travel
ExCeL London is located in very close proximity to London City Airport. All other London airports are well connected to the venue. Further information may be found here.

River and Cable Car
Why not take the scenic route to ExCeL London by river or cable car? If you travel by boat you can take in some of the best views of the capital’s most popular landmarks including Big Ben, the London Eye, The Tower of London, St Paul’s Cathedral and The 02. The route is serviced by MBNA Thames Clippers.

The UK’s first urban cable car, known as the Emirates Air Line, connects ExCeL London to the 02 and North Greenwich tube station. On the cable car you can sit back, relax and enjoy stunning aerial views of London from 90m above the River Thames.

For more information on boat and cable car travel click here.

ExCeL London is located close to 17 hotels with 3,517 bedrooms.

To view the options and book a hotel please click here.

Please be aware that bag searches will be in operation so we advise leaving an extra 15 minutes to enter the venue and go through security. This is for the safety of all our visitors and staff and we thank you for your understanding.

Food is not permitted in the arena at any time. Drinks are permitted in plastic containers but glass is prohibited at all times.

To avoid disrupting other visitors and competitors, during competitive classes moving in and out of seating is only permitted at the beginning and end of a round.

Both The London International Horse Show and ExCeL London are looking forward to welcoming you to a safe and secure event this Christmas!

We are making every effort to provide a safe environment for all of our visitors. This includes ensuring there are wide aisles to reduce crowd density and improve attendee flow. There will also be multiple entrances which will enable management of queues. There will be hygiene reminders to regularly wash hands throughout the venue and there will be an enhanced cleaning regime during Show-open periods and, finally, contactless payment will be encouraged.

We can all play our part in keeping each other safe, so we are asking that everyone aged 18 years and over entering ExCeL shows one of the following as part of our COVID pass check:

  • Proof of having had two doses of the COVID-19 vaccine at least 14 days before attending
  • Presence of COVID-19 antibodies
  • Evidence of a negative Lateral Flow Test (email / text) result within 48 hours of the event

This will be a quick visual check at the point of entry to the venue and no personal data will be recorded or stored. If you are a UK resident you can show your vaccination status via the NHS COVID Pass on the NHS App (or paper copy). International visitors can show equivalent proof from their home country. If you would like to know more about how you can demonstrate your COVID status please click here.

Since we are all doing our best to limit the spread of the virus, we ask all visitors to please be respectful of other people and do not attend if:

  • You feel unwell, including a high temperature, new continuous cough and/or a loss of, or change to, your sense of smell or taste
  • You are isolating or have been asked to by a government test and trace service
  • You have been in close contact with anyone who has COVID-19 or anyone who has been showing symptoms

While face masks are no longer mandatory, you are encouraged to wear one in the public areas of the venue such as the main concourse and the washroom facilities.

For further information, please visit: ExCeL’s Visitor Information Page.

Nearer the event the Show will publish a Covid Code of Conduct and Frequently Asked Questions around COVID-19.

We will regularly update this page in accordance with Government advice.

Should COVID-19 lead to a cancellation of the Show, the face value of tickets purchased will be refunded. Please note that the booking fee will not be refunded.